Contact us – Karlovo

Welcome to our new online store

IMPORTANT >>> click here to review the current delays in shipping

Sign in or Create an Account

Home
All Products
Work hours
About us
Contact us
New production plant - 2009
Sign in
Create an Account

Home
All Products
Work hours
About us
Contact us
New production plant - 2009
Sign in
Create an Account

Home › Contact us

Contact us

Store#1

8 Six Point Rd
Etobicoke, ON M8Z 2W8,
Canada
(416)503-2950

Store#2

469 Cosburn Avenue

Toronto, M4J 2N6, ON,
Canada
(416) 421-5207

Name Email Phone Number Message

SHIPPING

We ship within Canada and USA.

For delivery of your packages, KARLOVO INC. uses the services of Canada Post -www.canadapost.ca

Here is some ways to have your package delivered:

Xpresspost™ is a fast and cost-effective delivery service.
Expedited Parcel™ is a cost-effective ground delivery service

Shipping Charges and what does affect shipping prices? Shipping Prices depend on:

The weight of the package and the delivery address- Postal Code .
MAXIMUM WEIGHT for package is 24kg.

Tracking number:

Why does the tracking number provide “Billing Information Received”?

A tracking number will be sent to our customer via email once the package has been printed and scanned by our carrier. Due to the process it is possible that your item might have a 1-2 days tracking number information. Here are a few possibilities as to why the tracking information displays “Billing Information Received.”

The shipping label has printed but order as not been shipped. In this case your order is in process of packaging but has not been scanned at the carrier’s station. Your item will be shipped on the next business day. Package has been processed and shipped: Due to the varying times of purchased after 5pm and during weekends and volume of shipments our staff will not be able ship your package until the next business day. However you can be assured your label will be printed and scanned by our shipping carrier’s system as soon as possible.

Holidays!!!

There is a 50% increase in order and mail volume during Holidays and this can impact processing and shipping. December is our busiest month and also for Canada Post.

Please have in mind when ordering ,that if you place your order before the weekend (Thursday night or Friday) it will not leave the post office before Monday

Mailing cured meats

Properly Dry-cured meat is a shelf stable and therefore does not require refrigeration so yes, you can send it through the mail.

Depends on time of year an locations. It can get awfully hot in transit. Unless it's winter, and it won't go through anywhere hot, Well, I've done without, but there is heat damage. No safety impact, but definitely quality loss.

Krassimir Tabakov CEO-(owner /operator)

Privacy

Twitter
Facebook
Instagram

© 2020 Karlovo
Powered by Shopify

Payment icons